Counselor's Corner

Onondaga 211

Directly dial 2-1-1, if you cannot directly dial 2-1-1, call (844) 445-1922.
211 is a helpful starting point where you can find local services and resources that are available to you.
Contacting 211 CNY is free, confidential, and accessible 24-hours a day, 7-days a week. For every contact, we assess a client’s needs, asking questions and anticipating things he or she may not even be aware are needed or available. Then we provide referrals from our up-to-date resource database of over 6,000 services. For certain situations we provide follow-up or care coordination to assist people in receiving the services and overcoming barriers such as transportation, documentation, and more.

Food pantries/childcare needs:

Salvation Army Food Pantry

677 South Salina Street Syracuse , NY
Located at the back of the building which is actually 100 Linden Street. Bright red door, you can't miss it.
9am - 4pm, Monday - Friday
Food and diapers
Anyone over the age of 17 will need a picture ID.
The head of the household will need proof of residency, any mail less than 30 days ago.
Anyone under 17 will need identification as well. This could be a birth certificate, social security card, or even a report card would work.
As long as they have that information the application is super quick and will take maybe 2 min and they will get the stuff they need.
Contact Info: Phone: (315) 479-1157, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

St. Lucy’s Food Pantry

425 Gifford Street Syracuse, NY
Contact Info: Phone: (315) 424-0023, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Proof of address and identity for yourself and all household members.
Hours: Tuesday - Thursday: 11:00 am - 2:00pm, Sunday: 11:00 am - 12:00 pm

Huntington Family Centers

New Hope Family Resources Outreach Center

1401 S Salina Syracuse, NY
Contact Info: (315) 437-8300
Provides diapers, baby clothing, formula, and other childcare items when available

Rescue Mission

St. Patrick and St. Brigids (may include St. Charles)

318 Herkimer Street Syracuse, NY 13204
Contact Info: (315) 488-7122
Documentation required. Proof of address and ID for self and everyone in household
Hours: Monday and Tuesday 9:30am-12:00pm

People’s Equal Action and Community Efforts (PEACE)

Mental Health Crisis/Support:

** IF YOUR LIFE OR SOMEONE ELSE’S LIFE IS IN DANGER, PLEASE CALL 911**

**IF YOU ARE IN CRISIS AND NEED HELP NOW, PLEASE CALL 988 OR TEXT GOT5 TO 741741**

Text Got5 to 741741 to reach a Crisis Counselor

The Crisis Text Line is free, anonymous support, and is available at your fingertips 24/7. Text with a trained Crisis Counselor anytime you need someone to talk to.

The Contact Hotline

Call (315)251-0600
The Contact Hotline is a free, confidential, 24/7 telephone resource for anyone who needs a safe place to talk. Trained telephone counselors provide supportive listening and can link callers to additional resources.

SUNY Upstate Child and Adolescent Psychiatry Clinic

Provides mental health counseling and medication management to individuals ages 18 years and younger.
Eligibility: Children and adolescents up to age 17
Enter through Upstate University Hospital Emergency Department and explain concerns

Comprehensive Psychiatric Emergency Program (CPEP)

Serves Onondaga and Madison counties, and visitors to the Greater Syracuse area. CPEP is located at St. Joseph’s Hospital, is fully staffed 24/7, and provides evaluation and treatment for individuals of all ages who are suffering from an acute mental health crisis.

Crisis Connect

Call (315) 251-0800
Crisis Connect is a 24/7 central triage line for individuals experiencing a behavioral health crisis or concern. It connects to services including mobile crisis, crisis respite, peer/warm lines, and information resources.

Mental Health Counseling

If you are interested in a member of your family receiving mental health counseling, please visit psychologytoday.com or reach out to your school counselor.

Monthly Information:

Highlight on mental health-related awareness months -

*These can be subject to change*