Counselor's Corner

Onondaga 211

  • Directly dial 2-1-1, if you cannot directly dial 2-1-1, call (844) 445-1922.
  • 211 is a helpful starting point where you can find local services and resources that are available to you.
  • Contacting 211 CNY is free, confidential, and accessible 24-hours a day, 7-days a week.  For every contact, we assess a client’s needs, asking questions and anticipating things he or she may not even be aware are needed or available. Then we provide referrals from our up-to-date resource database of over 6,000 services. For certain situations we provide follow-up or care coordination to assist people in receiving the services and overcoming barriers such as transportation, documentation, and more.

Food pantries/childcare needs:

Salvation Army Food Pantry

  • 677 South Salina Street Syracuse , NY
  • Located at the back of the building which is actually 100 Linden Street.  Bright red door, you can't miss it.
  • 9am - 4pm, Monday - Friday
  • Food and diapers
  • Anyone over the age of 17 will need a picture ID. 
  • The head of the household will need proof of residency, any mail less than 30 days ago.
  • Anyone under 17 will need identification as well. This could be a birth certificate, social security card, or even a report card would work. 
  • As long as they have that information the application is super quick and will take maybe 2 min and they will get the stuff they need.
  • Contact Info: Phone: (315) 479-1157, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

St. Lucy’s Food Pantry

  • 425 Gifford Street Syracuse, NY
  • Contact Info: Phone: (315) 424-0023, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Proof of address and identity for yourself and all household members.
  • Hours: Tuesday - Thursday: 11:00 am - 2:00pm, Sunday: 11:00 am - 12:00 pm

Huntington Family Centers

  • 405 Gifford Street Syracuse, NY
  • Contact Info: Phone: (315) 476-3157
  • Food pantry
  • Serves the city of Syracuse and Onondaga County with a focus on the Westside.
  • Monday to Friday 9:00 am - 12:00 pm
  • Proof of ID for everyone in household
  • Proof of address, if not on ID, any mail within 30 days.

New Hope Family Resources Outreach Center

  • 1401 S Salina Syracuse, NY
  • Contact Info: (315) 437-8300
  • Provides diapers, baby clothing, formula, and other childcare items when available

Rescue Mission

  • 155 Gifford Street Syracuse, NY
  • Contact Info: (315) 472-6251
  • No documentation required
  • Serves breakfast, lunch, and dinner daily

St. Patrick and St. Brigids (may include St. Charles)

  • 318 Herkimer Street Syracuse, NY 13204
  • Contact Info: (315) 488-7122
  • Documentation required.  Proof of address and ID for self and everyone in household
  • Hours: Monday and Tuesday 9:30am-12:00pm

People’s Equal Action and Community Efforts (PEACE)

  • 217 South Salina Street, 2nd Floor Syracuse, NY 13202
  • Contact Info: (315) 470-3325
  • Hours: Monday-Friday 8:30am-5:00pm
  • Programs:
    • Big Brothers Big Sisters (BBBS)
    • Head Start / Early Head Start
    • Energy & Housing Services
    • Family Resource Centers
    • Foster Grandparents
    • Frank DeFrancisco Eastwood Community Center
    • Free Tax Prep
    • Senior Nutrition Program
    • Senior Supports

Mental Health Crisis/Support:



Text Got5 to 741741 to reach a Crisis Counselor

  • The Crisis Text Line is free, anonymous support, and is available at your fingertips 24/7. Text with a trained Crisis Counselor anytime you need someone to talk to.

The Contact Hotline

  • Call (315)251-0600
  • The Contact Hotline is a free, confidential, 24/7 telephone resource for anyone who needs a safe place to talk.  Trained telephone counselors provide supportive listening and can link callers to additional resources.

SUNY Upstate Child and Adolescent Psychiatry Clinic

  • Provides mental health counseling and medication management to individuals ages 18 years and younger.
  • Eligibility: Children and adolescents up to age 17
  • Enter through Upstate University Hospital Emergency Department and explain concerns

Comprehensive Psychiatric Emergency Program (CPEP)

  • Serves Onondaga and Madison counties, and visitors to the Greater Syracuse area. CPEP is located at St. Joseph’s Hospital, is fully staffed 24/7, and provides evaluation and treatment for individuals of all ages who are suffering from an acute mental health crisis.

Crisis Connect

  • Call (315) 251-0800
  • Crisis Connect is a 24/7 central triage line for individuals experiencing a behavioral health crisis or concern.  It connects to services including mobile crisis, crisis respite, peer/warm lines, and information resources.

Mental Health Counseling

  • If you are interested in a member of your family receiving mental health counseling, please visit or reach out to your school counselor.

Monthly Information:

Highlight on mental health-related awareness months - 

  • September - suicide prevention week,
  • October - Bullying awareness & International mental health awareness,
  • November - Hunger and Homelessness,
  • December - International day of people with disabilities,
  • January - mental wellness month,
  • February - Random acts of kindness,
  • March - national sleep awareness week,
  • April - National child abuse prevention month,
  • May - Mental Health Awareness month,
  • June- Pride & Juneteenth

*These can be subject to change*


Citizenship & Science Academy of Syracuse Charter School is part of Science Academies of New York.

CSAS Elementary School

301 Valley Drive
Syracuse, NY 13207
Phone: 315-671-0270
Fax: 315-671-0275

CSAS Middle School

7053 Buckley Rd
Liverpool, NY 13088
Phone: 315-671-0874
Fax: 315-671-0881


1409 W Genesee St
Syracuse, NY 13204
Phone: 315-671-5470
Fax: 315-671-5475


For transportation related questions, please call transportation department in the district you live.
SCSD Transportation: 315-435-4260